http://status.j-colo.net/ en-us 2005-08-24T13:19:20+00:00 http://status.j-colo.net/archives/002569.html If you have any remaining issues - even if you have already mailed us with them - please log them in our new Helpdesk - http://www.j-colo.net/otrs/customer.pl - you will need to sign on for an account. Please give as much... j-colo 2005-08-24T13:19:20+00:00 http://status.j-colo.net/archives/002567.html All the old virtual hosts have been recreated, but not all of your website contents have been moved over yet. If you try going to your website address, it's likely to be working already (assuming you host DNS with... j-colo 2005-08-23T21:55:35+00:00 http://status.j-colo.net/archives/002561.html Mail should be working! If you point your mail client at marmite.j-colo.net, you should be picking up new mail. Your old mail is not lost, it is backed up and we will (try to) restore it for you tomorrow. If... j-colo 2005-08-17T18:30:35+00:00 http://status.j-colo.net/archives/002557.html Butter is dead and is not coming back, so we are migrating everyone over to Marmite which lives in the US. This means we need to restore you on a one by one basis. Please email myself, ted or... j-colo 2005-08-16T18:07:43+00:00 http://status.j-colo.net/archives/002556.html Mail is being moved over right now but things are slow as the pipe we're using to transfer over is really narrow. If anyone can offer us a high-bandwidth upstream line (better than ADSL) for the box, please leave a... j-colo 2005-08-16T11:38:29+00:00 http://status.j-colo.net/archives/002555.html At time of writing, Dan has been able to salvage the vast majority of data from the stricken machine. It looks like everyone's home directories (including mail archives) should be just fine. We're less certain about all the websites and... Yoz 2005-08-16T01:00:43+00:00 http://status.j-colo.net/archives/002554.html (Sorry to all those who were looking for this blog earlier - the DNS record for it just disappeared. Very odd.) Looks like we've had another major problem with butter (our main server), and we're trying to diagnose. There is... Yoz 2005-08-15T15:43:17+00:00 http://status.j-colo.net/archives/002437.html Apologies to all those who've had trouble with mail and web tonight - we had an unplanned outage due to a problem with one of the disks. Fortunately nothing needs replacing just yet, but it's yet another example of why... Yoz 2005-04-18T21:43:30+00:00 http://status.j-colo.net/archives/002421.html After a trip down to Fulham, Butter came back up (on mostly new hardware) at about 11am today. No data loss, as far as we can see - if anything feels wrong to you, please let us know. Also, the... Yoz 2005-04-11T13:28:19+00:00 http://status.j-colo.net/archives/002417.html Richard's currently working on it. More news as we get it. UPDATE: The machine isn't responding to remote reboot attempts so we need to get down to Mailbox Fulham - the latest this will happen is Monday morning, sooner if... Yoz 2005-04-09T21:28:48+00:00 http://status.j-colo.net/archives/002305.html It's possible that we didn't close all the holes we thought we had - the outbound traffic's gone through the roof again. So we're taking the machine down for a little bit while we do some more fixing. Won't be... Yoz 2004-12-13T12:40:44+00:00 http://status.j-colo.net/archives/002303.html ... it turns out that the early reports were wrong. All wrong. While Butter did have some malware running on it as a result of a PHP injection attack, root access was not gained, as far as we can tell.... Yoz 2004-12-11T20:07:53+00:00 http://status.j-colo.net/archives/002301.html Yep, we've been rooted again. Hackers somehow managed to take control of Butter and started using it for nefarious purposes; as a result we've had to take the box offline, so all mailboxes and websites (apart from limmud.org) are down... Yoz 2004-12-10T15:46:36+00:00 http://status.j-colo.net/archives/002002.html Apologies to all those suffering problems due to the outage - it appears that we also had DNS problems that were only fixed this morning, and those were causing problems with web and outgoing mail. Web is now fine and... Yoz 2004-03-17T11:14:55+00:00 http://status.j-colo.net/archives/002001.html Oh look, we're back here again. (Well done on remembering this blog. I'm certainly glad I did.) It appears that a major power cable's been cut in the Fulham area and thus the whole of Mailbox's Fulham hosting center is... Yoz 2004-03-16T15:27:40+00:00